Return & Refund Policy

GIFT HUB team believes in Easy Return Policy. You can either return the product purchased on our website for a refund or a replacement. The most convenient way to return would be to give the product back to the GIFT HUB representative who comes to your door for delivery. You need to return the product within 7 days from the date of the invoice, provided:

  • The product has not been used and has not been altered in any manner
  • The product is intact and in saleable condition, and
  • The product is accompanied by the original invoice of purchase.

GIFT HUB will refund customers through the same payment mode that was used to purchase the product online. Refunds for products that were purchased online using credit cards/Debit Cards/Internet Banking will be credited back to the respective account. Similarly, refunds for products purchased through Cash (Cash on Delivery) will be made in cash. 

GIFT HUB shall not be held liable either directly or indirectly for the quality of any Product. Products covered under Manufacturer’s warranty/guarantee cannot be returned to GIFT HUB, as the same is covered by the after-sale service offered by the manufacturer of the Product. GIFT HUB will not be directly or indirectly liable for goods covered under the manufacturer’s warranty/guarantee.